If you or someone you know are experiencing an emergency,

call 911

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What To Do in an Emergency or Crisis

 Use these resources if you or someone you know is experiencing a crisis. It’s important to identify the correct options and seek help quickly in a crisis situation.

If you or someone you know is in crisis—whether they are considering suicide or not—please call the toll-free Lifeline at 800-273-TALK (8255) to speak with a trained crisis counselor 24/7.

Trained expert advocates are available 24/7 to provide confidential support to anyone experiencing domestic violence or seeking resources and information. Help is available in Spanish and other languages.


Everyone needs support and below is a list of national and local 

crisis, support, therapy and hotlines

Learn More

About NAMI

NAMI, the National Alliance on Mental Illness, is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

What started as a small group of families gathered around a kitchen table in 1979 has blossomed 

into the nation's leading voice on mental health. 

Today, they are an association of hundreds of local affiliates, state organizations and volunteers who work in your community to raise awareness and provide support and education that 

was not previously available to those in need.


Des Moines, Iowa

3839 Merle Hay Rd #229, Des Moines, IA 50310

(515) 254-0417

email: [email protected]

website: namiiowa.org

Traverse City, Michigan 

Grand Traverse County

Doris Gourlay, President


email: [email protected]

website: namimi.org

National NAMI

website: nami.org

Know the Warning Signs

Trying to tell the difference between what expected behaviors are and what might be the signs 

of a mental illness isn't always easy. 

There's no easy test that can let someone know if there is mental illness or if actions and thoughts might be typical behaviors of a person or the result of a physical illness.

Each illness has its own symptoms, but common 

signs of mental illness in adults and 

adolescents can include the following:

Signs and Symptoms 

  • Excessive worrying or fear
  • Feeling excessively sad or low
  • Confused thinking or problems concentrating and learning
  • Prolonged or strong feelings of irritability or anger
  • Changes in sex drive
  • Inability to perceive changes in one’s own feelings, behavior or personality
  • Inability to carry out daily activities or handle daily problems and stress

Mental Health Disorders 

  • Difficulties understanding or relating to other people
  • Changes in sleeping habits or feeling tired and low energy
  • Changes in eating habits such as increased hunger or lack of appetite
  • Multiple physical ailments without obvious causes (such as headaches, stomach aches, vague and ongoing “aches and pains”)
  • An intense fear of weight gain or concern with appearance 

 Mental Illness

  • Extreme mood changes, including uncontrollable “highs” or feelings of euphoria
  • Avoiding friends and social activities
  • Difficulty perceiving reality (delusions or hallucinations, in which a person experiences and senses things that don't exist in objective reality)
  • Thinking about suicide or homicide
  • Abuse of substances like alcohol or drugs

Traverse City, MI  Resources Coming Soon

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Fairfield IA - Resources

Jefferson County Hospital & Crisis


Hospital emergency department walk-ins

2000 South Main Street

Fairfield, IA 52556

(641) 472-4111

Iowa Crisis Chat


If you prefer typing to talking, use your computer to access this

free instant-messaging service.

IowaCrisisChat.org offers online emotional support for anyone in need.

Fairfield Mental Health Professionals / Resources

Ardent Counseling Center

204 1/2 West Burlington Avenue, Fairfield, IA

(888) 870-1775 ext 103

(319) 693-5502


Email: [email protected]

Couples, Families, Individuals,Trauma, Anxiety, Depression

Dr. Scott Terry, Ed.D., LCPC, LMFT

Clinical Director

Optimae Life Solutions & Crisis Center

301 W Burlington Avenue, Fairfield, IA

(641) 472-5771


~ Individual, Group, & Family Therapy

~ Children's Mental Health Waiver

~ Urgent care office appointments, available to all county residents, for uninsured and insured

~ Crisis assessments at Jefferson County Health Center, available to all county residents, for uninsured and insured

~ Life Services Wellness and Recovery Center (offering many groups open to all at no charge)

~ Wellness recovery action planning

~ Intensive Psychiatric Rehabilitation

~ Peer Support

~ Behavioral Health Intervention Services (BHIS) for children and their families

First Resources Behavioral Health Services

First Resources Incorporated is a private, non-profit human service agency.

(641) 472-4106

Monday – Thursday 8am to 6pm


Heidi Winn Bousquet, LMHC - Clinical Director

Dan Brodsky, LMHC

Rachel Hutten, TLMFT

First Resources Corporation is a private, non-profit human service agency. 

We offer a full range of programs serving people with disabilities, families and children in need, and provide a wide variety of mental health and substance abuse treatment options for adults and children.

Individual (Pre-school through Adult) Therapy

Couples/Relational Counseling

Marital Enrichment Therapy

Family Counseling

Crisis Counseling

Group Counseling

Substance Abuse Treatment (12+)

BHIS (Behavioral Health Intervention Services (BHIS) for children and their families)

Hope for Life Family Peer Support, Mental Health and Recovery Education, and Coaching Services

Diana Kendros-Makeig, Executive Director and 

Family Peer Support Coach

(231) 709-2263

Located at:

Ardent Counseling Center, 204 1/2 W. Burlington Ave, Fairfield, IA

Education Services:

  • Compassionate Communication Workshops
  • Mental Health Presentations to Corporations, Schools, Organizations, Conferences, Clubs and Groups
  • National Alliance on Mental Illness (NAMI) Education
  • Wellness Recovery Action Plan (WRAP)
  • Mental Health First Aid

Learn more and register here: www.hopeforlifementalhealth.org

Fairfield Iowa Local Agencies


In accordance with legislative principles, the CDS serves as the county access point. SEIL works in a quality improvement partnership with stakeholders in SEIL (providers, families, individuals, and health and human service systems) to develop a system of care approach that is characterized by the following principles and values: welcoming individualized and integrated services, providing access to comprehensive need-based services, being able to sustain a quality of life in the community of choice, person and family-driven, recovery/resiliency-oriented, trauma-informed, culturally-competent, and multi-occurring capable.

Contact: Sandy Stever, Jefferson County Mental Health Admin.

(641) 472-8637, Jefferson County Court House, 51 West Briggs Ave, Fairfield, IA


Mental Health & Disability and Adult Day Hab

3001 West Grimes, Fairfield, IA


Phone: (641) 472-9233, Fax: (641) 472-3770

Kerri Erue, email: [email protected]

Independent Mental Heath Professionals

For a complete listing of independent counseling and therapy practices, please click button

Mental Health Professionals

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